Evaluating Open Access: Problems with the Program or the Studies?

  1. Chris Salisbury, MD
  1. From the University of Bristol, Bristol, BS8 2AA, United Kingdom.

    TO THE EDITOR:

    Mehrotra and colleagues (1) describe the difficulties experienced by 6 primary care practices in Boston seeking to implement open-access scheduling. In England, practices have been strongly encouraged to implement advanced access (based on open-access scheduling) after the positive experiences reported by Murray and Berwick (2) in the United States. Practices were given financial incentives to offer people an appointment within 48 hours. A primary care collaborative was established, and “access facilitators” were used in each local area to help practices work together to introduce …

    [Full Text of this Article]
    « Previous | Next Article »Table of Contents

    This Article

    1. Ann Intern Med December 16, 2008 vol. 149 no. 12 910
    1. » Excerpt
    2. Full Text
    3. Full Text (PDF)

    Rapid Responses

    1. Submit a response
    2. No responses published

    Current Issue

    1. November 17, 2009, 151 (10)
    1. Alert me to current issues