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Articles:
Barbara J. Turner, Mark Weiner, Chuya Yang, and Thomas TenHave
Predicting Adherence to Colonoscopy or Flexible Sigmoidoscopy on the Basis of Physician Appointment–Keeping Behavior
Ann Intern Med 2004; 140: 528-532 [Abstract] [Full text] [PDF]
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Electronic letters published:

[Read Rapid Response] Non-adherence to keeping colonoscopy appointments may have a reason!
Edward L Arsura, Chakradhar M Reddy, MD, and Ravi K. Bobba, MD   (6 May 2004)

Non-adherence to keeping colonoscopy appointments may have a reason! 6 May 2004
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Edward L Arsura,
MD, FACP
Salem Veterans Affairs Medical Center, University of Virginia,
Chakradhar M Reddy, MD, and Ravi K. Bobba, MD

Send rapid response to journal:
Re: Non-adherence to keeping colonoscopy appointments may have a reason!

edward.arsura{at}med.va.gov Edward L Arsura, et al.

Letter to the Editor,

We read with interest the article by Turner etal. (1), regarding predicting adherence to colonoscopy appointments. Their observations are important, however they may not be translatable to the entire population. We would like to share our experiences at a Veterans Affairs Medical Center.

Data was collected from January of 2003 to December of 2003 for all the patients scheduled for colonoscopy, 1932 patients. 1366 patients under went colonoscopy. 216 patients were rescheduled by the physicians for various reasons, 153 patients rescheduled the their own appointments, and there were 197 no shows. 94% of our colonoscopy patients were male with a mean age of 64.1 years. 14% had ethanol related issues. Only 9% pf the patients had missed prior scheduled appointments in other areas and this was no different from our population as a whole. Almost all had multiple comorbidities and 85% for the procedures were for indications other than age appropriate screening.

Of the 197 no shows, 92 of them provided personal reasons for missing their appointments including distance from the hospital, reliance on family members for transportation who were unavailable on the day of procedure, difficulty with the pre- procedure preparation. 14 patients cancelled and rescheduled because of poor weather conditions. 15 patients died before their appointment date. Five patients had read directions to the endoscopy area incorrectly and 2 received incorrect scheduling information in the mail. Three patients were acutely ill and one refused to have the procedure done and did not show up. No further definitive information was provided by the remainder although a number were still in the contemplative mode with regard to colonoscopy.

Our data shows that for our patients who did not adhere to colonoscopy appointment for the scheduled procedures clinic attendance was not as important in Turner et al.’s population (1). The current group generally had some personal reasons as described above. Weather is not a major determining factor for the no shows, but should be considered. A large multicentered trial determining the reasons for the patient’s non- adherence may be helping us to better use our limited available resources.

Reference:

1. Turner BJ, Weiner M, Yang C, TenHave T. Predicting adherence to colonoscopy or flexible sigmoidoscopy on the basis of physician appointment-keeping behavior. Ann Intern Med. 2004 Apr 6; 140(7):528-32.

Conflict of Interest:

None declared


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