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REPLY

National Quality-of-Care Standards in Home-Based Primary Care

right arrow Kristofer L. Smith, MD, MPP; Theresa A. Soriano, MD, MPH; and Jeremy Boal, MD

18 September 2007 | Volume 147 Issue 6 | Pages 432-433


IN RESPONSE:

We thank Dr. Landers for taking the time to reflect on the national quality-of-care standards for home-based primary care. Fundamentally, Dr. Landers argues that our work should have paid more attention to creating indicators that are more holistic. It was precisely for this reason that our panelists spent many months reviewing and amending the ACOVE work. The changes and additions made to the ACOVE quality indicator set placed greater primacy on patient autonomy, added indicators for coordination of care, caregiver burden, and end-of life care and created new indicators for areas of care that reside in quality-of-life domains, such as insomnia and constipation.

The objections raised, however, do exemplify a belief pervasive in the field of home-based primary care—that traditional evidence-based paradigms cannot be applied to this unique patient care setting. We agree that the direct evidence collected on this patient cohort continues to be thin. We also agree that there are theoretical reasons to believe that current quality-of-care paradigms might not be appropriate to home-based primary care patients (1); however, supporting empirical evidence remains elusive. Given the lack of evidence and tools to evaluate this thesis, we hope that clinicians will welcome such work as the home-based primary care quality indicator set. This framework provides the tools to empirically verify the claim that "these guidelines could lead to lower-quality care as clinician attention is diverted from meeting patient and family goals to focus on irrelevant checklists."

Finally, the current health policy climate, with its emphasis on public reporting of health care quality (2) and on-the-horizon initiatives, such as pay-for-performance (3), necessitates that home-based primary care practitioners be prepared to be measured and evaluated on such categories as hypertension and diabetes management. We certainly agree that home-based primary care encompasses much more than can be captured in quality-of-care guidelines, but it would be folly to overlook the fact that in a few years' time, every primary care program, regardless of patient characteristics, may soon be held accountable to a similar core set of core processes.

As has been written by many before us (4), home-based primary care should be more central to internal medicine and family practice. The field, however, will continue to remain on the margins as no payer—government or private—will support the expansion of a model of care that cannot demonstrate the quality of its care.


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From Mount Sinai Medical Center, New York, NY 10029.

Potential Financial Conflicts of Interest: Consultancies: J. Boal (Visiting Nurse Service of New York).


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1. Boyd CM, Darer J, Boult C, Fried LP, Boult L, Wu AW. Clinical practice guidelines and quality of care for older patients with multiple comorbid diseases: implications for pay for performance. JAMA. 2005;294:716-24. [PMID: 16091574].[Abstract/Free Full Text]

2. Centers for Medicare & Medicaid Services. Medicare takes key step toward voluntary quality reporting for physicians [press release]. Washington, DC: Centers for Medicare & Medicaid Services Office of Public Affairs; 28 October 2005.

3. Medicare Value Purchasing Act of 2005, S. 1356, 109th Cong. (2005).

4. Landers SH. Home care: a key to the future of family medicine? Ann Fam Med. 2006;4:366-8. [PMID: 16868241].[Abstract/Free Full Text]


Related articles in Annals:

Improving Patient Care
Brief Communication: National Quality-of-Care Standards in Home-Based Primary Care
Kristofer L. Smith, Theresa A. Soriano, AND Jeremy Boal
Annals 2007 146: 188-192. [ABSTRACT][Full Text]  

Letters
National Quality-of-Care Standards in Home-Based Primary Care
Steven H. Landers
Annals 2007 147: 432. [Full Text]  




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